Privacy Notice
This is the privacy notice of Visa Genie. In this document, "we", "our", or "us" refer to Trip Genie FZ LLC T/A ‘Visa Genie’FOBC4041, Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
At Trip Genie FZ LLC we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our immigration and visa procurement services through our website, www.visagenie.com. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information Collection and Use
To provide you with our immigration and visa procurement services, we collect and use various types of personal information, including but not limited to:
Personally Identifiable Information (PII)
- Types of PII Collected: We may collect personal information such as your name, date of birth, contact details, passport number, nationality, employment history, marital status, travel history, and other details required for visa or immigration applications.
- Use of PII: The information you provide is used to process your visa and immigration applications, communicate with government agencies, provide customer support, and keep you informed about your application status.
Sensitive Personal Information
- Types of Sensitive Information Collected: Depending on the nature of your visa or immigration application, we may need to collect sensitive information, such as biometric data, medical records, and criminal background checks.
- Use of Sensitive Information: This information is strictly used for processing your visa and immigration applications and ensuring compliance with legal requirements.
Non-Personally Identifiable Information (Non-PII)
- Types of Non-PII Collected: We may collect non-personally identifiable information such as IP addresses, browser type, pages visited, and the time spent on our Site.
- Use of Non-PII: This data helps us analyze and improve the user experience on our Site, track website usage, and optimize our services.
2. Credit/Debit Card Information
- Security of Payment Information: All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. If you make a payment for our services on our website, the details you submit will be provided directly to our payment provider via a secured connection.
- No Sharing with Third Parties: We will not pass any debit/credit card details to third parties. We utilize secure payment processors to ensure that your payment information is handled safely and in compliance with industry standards.
3. Data Security
- Security Measures: We take appropriate steps to ensure the privacy and security of your personal information through various hardware and software methodologies. However, Trip Genie FZ LLC cannot guarantee the security of any information that is disclosed online. We strive to protect your data, but no method of transmission over the internet or electronic storage is 100% secure.
- Retention of Data: We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
4. Third-Party Links and Services
- External Links: Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should review the privacy policies of these sites before providing any personal information.
- Third-Party Services: We may work with third-party service providers, such as legal advisors, translation services, and government agencies, to process your applications. These third parties are only given access to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.
5. Cookies and Tracking Technologies
- Use of Cookies: Our Site uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and deliver targeted advertising. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Site.
- Third-Party Tracking: Third parties that display advertisements on our Site may also use cookies and tracking technologies to collect information about your online activities across different websites.
6. International Data Transfers
- Transfer of Data: Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to such transfers.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently collected PII from a child under 13, we will take steps to delete such information from our records.
8. Your Rights
- Access and Correction: You have the right to access and correct the personal information we hold about you. If you believe any information we are holding on you is incorrect or incomplete, please contact us to correct or update the information.
- Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email or by contacting us directly.
- Data Portability and Deletion: In certain circumstances, you have the right to request the deletion of your personal information or to receive a copy of the information you have provided to us in a structured, commonly used, and machine-readable format.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." You are encouraged to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us.
